By calling 511, callers will get access to information about road conditions, construction, closures, detours, and weather conditions. Information is available all day, every day.  The call is free from a landline phone.  For most wireless users, the call will count against their cellular minutes, but no roaming fee should be involved. Anyone experiencing trouble reaching Kansas 511 can also access the system by calling 1-866-511-KDOT.  Both are toll-free numbers. Depending on their individual plans, most cellular users will be charged minutes, but not roaming fees.

In changing to 511, callers will now be able to get information for specific roads on the State Highway System. 

511 weather and road condition information will be updated every fifteen minutes which will offer callers more accurate and detailed information than the old line did. 511 callers will also be able to request information for the Nebraska State highway system (the only surrounding state currently with an active 511 system). Contact information for road conditions is also provided for other surrounding states.

Another added feature of the new 511 system is the option to get information by using voice commands or pressing the keypad on a touch-tone phone.  Roberts said, "Callers can try the voice commands and see how they like them.  If they're calling from a noisy environment or having cell reception problems, they can always switch to the keypad option."